Brands launching or scaling direct commerce
Create a high-performance buying experience connected to the operational systems required to fulfil and support demand.
Storefront, checkout, inventory, orders, fulfilment, and commerce operations
Ecommerce development
Rokad builds ecommerce systems that connect customer experience with payments, inventory, orders, fulfilment, customer operations, and business intelligence.
Designed for / 01
A focused delivery model for the organisations that need it.
Effective commerce software must coordinate the entire transaction lifecycle. Rokad develops storefronts, catalogues, checkout, B2B ordering, marketplaces, order management, inventory, fulfilment, returns, customer systems, analytics, and integrations using custom, platform, or headless approaches.
B2B sellers digitising complex ordering
Support account pricing, quotations, approvals, credit, repeat orders, catalogues, and buyer-specific workflows.
Retailers modernising fragmented commerce
Connect stores, ecommerce, inventory, POS, ERP, warehouse, fulfilment, returns, and customer data.
Challenges / 02
The problems this service is built to solve.
The storefront is disconnected from operations
Orders, inventory, fulfilment, customer service, finance, and marketing depend on manual reconciliation or inconsistent data.
A standard platform cannot support the business model
Pricing, catalogue, B2B, marketplace, regional, fulfilment, or integration requirements exceed template-level configuration.
Performance and conversion decline as complexity grows
Third-party scripts, catalogue scale, search, personalisation, content, and checkout behaviour make the experience slow or unreliable.
Capabilities / 03
What Rokad can deliver.
01
Storefront, catalogue, search, merchandising, and product content
02
Cart, checkout, payments, promotions, tax, and pricing rules
03
Inventory, order management, fulfilment, shipping, returns, and refunds
04
B2B accounts, quotations, approvals, credit, and contract pricing
05
Marketplace, multi-vendor, commission, payout, and operator workflows
06
ERP, POS, CRM, warehouse, marketing, analytics, and marketplace integrations
07
Headless commerce, replatforming, migration, performance, and managed operations
Platform expertise
Platform-specific implementation services.
01
Shopify development services
Rokad builds, extends, migrates, and operates Shopify and Shopify Plus commerce across storefronts, apps, checkout, B2B, headless architecture, and enterprise integrations.
02
WooCommerce development services
Rokad builds, extends, migrates, secures, and maintains WooCommerce stores with custom themes, plugins, integrations, subscriptions, and performance engineering.
03
BigCommerce development services
Rokad develops and integrates BigCommerce storefronts, headless experiences, B2B workflows, multi-storefront operations, custom applications, and platform migrations.
04
Adobe Commerce development services
Rokad develops, modernises, integrates, and maintains Adobe Commerce and Magento Open Source platforms for complex B2B and B2C operations.
05
commercetools development services
Rokad designs and builds composable commerce systems on commercetools across domain modelling, APIs, storefronts, integrations, migration, and operations.
06
Salesforce Commerce Cloud services
Rokad develops and integrates Salesforce Commerce Cloud for B2C and B2B commerce, composable storefronts, customer workflows, enterprise systems, and managed operation.
Solution components / 04
The system behind the visible product.
Buying experience
Discovery, catalogue, search, content, merchandising, cart, checkout, account, and post-purchase interfaces.
Commerce engine
Products, variants, prices, promotions, taxes, inventory, orders, payments, refunds, and transaction rules.
Operational workflows
Fulfilment, warehouse, shipping, returns, customer service, finance, vendor, and exception management.
Integration and intelligence
ERP, POS, CRM, analytics, marketing, marketplaces, logistics, search, recommendations, and business reporting.
Use cases / 05
Where this capability creates practical leverage.
Direct-to-consumer platform
Deliver a differentiated brand and buying experience with reliable payments, fulfilment, retention, and content operations.
B2B ordering portal
Digitise complex account, product, pricing, quotation, approval, payment, and repeat-order workflows.
Multi-vendor marketplace
Coordinate seller onboarding, listings, transactions, commission, fulfilment, disputes, payouts, and operator controls.
Commerce modernisation
Replatform or decouple an ageing store while preserving customer, product, order, content, and search equity.
Architecture and integration / 06
Designed to fit the wider technology environment.
Platform strategy
Choose configured SaaS, headless commerce, composable services, or custom development based on differentiation and operating economics.
System of record
Define authoritative ownership for products, prices, inventory, customers, orders, fulfilment, and financial events.
Transaction integrity
Design idempotent payment, inventory, order, refund, webhook, and reconciliation flows for reliable commerce operations.
Quality and control / 07
Production requirements are part of the build.
Secure engineering
Permissions, data boundaries, secrets, dependencies, threat scenarios, and recovery requirements are addressed throughout delivery.
Production readiness
Testing, observability, performance, deployment controls, rollback planning, and operating documentation are included in the definition of done.
Maintainable ownership
The client receives structured source code, technical documentation, operating knowledge, and a practical path for future development.
Delivery / 08
A controlled path from requirement to operation.
Discover
Clarify the business outcome, users, workflows, constraints, dependencies, risks, and measurable acceptance criteria.
Architect
Define the system boundaries, data, integrations, security, operating model, delivery sequence, and technical decisions.
Build and validate
Deliver in controlled increments with stakeholder review, automated testing, documentation, and production-quality engineering.
Deploy and improve
Launch safely, establish observability and support, then improve the system using operational evidence and user feedback.
Typical deliverables
Commerce discovery and platform recommendation
Production storefront, customer account, and checkout
Catalogue, order, inventory, fulfilment, and return workflows
Payment, ERP, POS, CRM, logistics, and analytics integrations
Migration, redirect, test, performance, and launch plan
Operating, support, and commerce-administration documentation
Engagement models / 09
Use the delivery structure that matches the work.
Fixed-scope delivery
A defined outcome, scope, acceptance criteria, milestones, and commercial structure for a bounded project.
Dedicated product team
A stable cross-functional team delivering an evolving roadmap with shared product and engineering ownership.
Embedded specialists
Specialist engineers working inside an existing product, technology, data, design, or operations team.
Managed evolution
Ongoing reliability, security, maintenance, feature delivery, and roadmap execution after launch.
Related capabilities / 10
Continue through the wider product and technology system.
01
Marketplace platforms
Build seller, transaction, trust, commission, and operator systems.
02
API and backend development
Connect commerce with payments, ERP, inventory, fulfilment, and customer systems.
03
Enterprise software
Build the operational and administrative systems behind complex commerce.
01
Web development
Web applications, websites, frontend systems, content platforms, and modernisation.
02
Mobile app development
Cross-platform, iOS, Android, and enterprise mobile products.
03
Managed technology services
Ongoing maintenance, cloud, security, reliability, support, and continuous engineering.
FAQ
Ecommerce development
Scope, ownership, assumptions, delivery, security, and long-term operation are clarified before work begins.
01Should we use a platform, headless commerce, or a custom system?
Should we use a platform, headless commerce, or a custom system?
The decision depends on differentiation, catalogue and transaction complexity, B2B or marketplace requirements, integrations, content, performance, team capabilities, and total ownership cost. We document the trade-offs before recommending an approach.
02Can Rokad migrate an existing store without losing data or SEO?
Can Rokad migrate an existing store without losing data or SEO?
Yes. We plan product, customer, order, content, URL, metadata, redirect, analytics, and integration migration with rehearsal, validation, rollback, and post-launch monitoring.
03Can the platform connect to ERP, POS, warehouse, or CRM systems?
Can the platform connect to ERP, POS, warehouse, or CRM systems?
Yes. We design reliable APIs, events, scheduled synchronisation, reconciliation, error handling, and ownership rules between commerce and operational systems.
04Can you build B2B or marketplace functionality?
Can you build B2B or marketplace functionality?
Yes. Capabilities can include account pricing, quotations, approvals, credit, sellers, commissions, payouts, moderation, disputes, and operator workflows.
05Do you support high-volume sale periods?
Do you support high-volume sale periods?
Yes. Capacity, caching, queues, payment behaviour, inventory contention, observability, incident response, and rollback planning can be validated before major demand events.
Software development
Build commerce around the complete customer and operating lifecycle.
Rokad can help select the platform, engineer the experience, connect the operational systems, and support the business after launch.
Contact / 05
Bring us the difficult technology problem.
Tell us what you need to build, improve, procure, deploy, or operate. We will respond with a practical next step.