Rokad

Grafana and Grafana Cloud, metrics, logs, traces, profiles, OpenTelemetry, dashboards, alerting, SLOs, multi-tenancy, and operations

Grafana observability services

Rokad designs, implements, migrates, governs, and operates Grafana observability platforms across metrics, logs, traces, profiles, dashboards, alerts, and service objectives.

Platform fit / 01

Designed for teams with a specific platform requirement.

Grafana can unify metrics, logs, traces, profiles, events, and data sources through open-source or managed architectures. Rokad designs collection, storage, tenancy, labels, dashboards, correlations, alerting, SLOs, access, retention, scaling, cost, upgrades, and operations around service and investigation workflows.

01

Teams building an open observability stack

Combine Grafana with suitable metrics, logs, traces, profiles, collectors, alerts, and storage under controlled ownership.

02

Organisations adopting Grafana Cloud

Design telemetry collection, access, usage, integrations, service modelling, alerting, SLOs, retention, and cost controls.

03

Companies consolidating dashboards and alerting

Standardise folders, teams, data sources, labels, templates, dashboards, alerts, correlations, runbooks, and lifecycle governance.

Implementation risks / 02

The platform problems Rokad is prepared to solve.

01

Dashboards exist without a consistent telemetry model

Labels, services, environments, data sources, variables, units, thresholds, and ownership differ across teams.

02

Open-source components are deployed without platform operations

Scaling, storage, retention, compaction, tenancy, upgrades, backup, security, query limits, and incident response are not owned.

03

Metrics, logs, traces, and profiles cannot be correlated

Resource attributes, labels, trace identifiers, exemplars, links, timestamps, and service metadata are inconsistent.

Platform capabilities / 03

What Rokad can implement and operate.

01

Grafana OSS and Grafana Cloud architecture, tenancy, data source, access, usage, cost, migration, and operating assessment

02

Prometheus and compatible metrics, Loki logs, Tempo traces, profiling, OpenTelemetry, collectors, agents, and telemetry pipelines

03

Dashboards, variables, libraries, folders, teams, permissions, provisioning, versioning, annotations, and deployment tracking

04

Grafana Alerting, notification policies, contact points, silences, maintenance, multi-source alerts, runbooks, and escalation

05

Service and entity modelling, correlations, exemplars, links, RED and USE views, SLOs, error budgets, and investigations

06

Multi-tenancy, authentication, SSO, data-source credentials, network access, retention, quotas, limits, and sensitive data controls

07

High availability, scaling, storage, backup, upgrades, performance, query governance, cost, support, and managed operation

Implementation system / 04

The architecture behind a dependable platform delivery.

01

Telemetry pipeline

Instrumentation, collectors, agents, receivers, processors, exporters, labels, resource attributes, sampling, routing, and security.

02

Signal platforms

Metrics, logs, traces, profiles, storage, tenancy, retention, scaling, compaction, query, backup, and lifecycle.

03

Grafana experience

Data sources, dashboards, correlations, Explore, alerts, SLOs, folders, teams, access, provisioning, and documentation.

04

Observability operations

Health, capacity, query performance, ingestion, cardinality, incidents, upgrades, cost, support, and platform roadmap.

Use cases / 05

Where this platform creates practical leverage.

01

Grafana Cloud implementation

Connect infrastructure, Kubernetes, applications, logs, traces, profiles, services, dashboards, alerts, objectives, and teams.

02

Self-hosted observability platform

Design and operate Grafana and selected signal backends with tenancy, scaling, storage, security, backup, and upgrades.

03

OpenTelemetry and signal correlation

Standardise resource attributes and identifiers so users can move between metrics, logs, traces, profiles, and deployments.

04

Dashboard and alert governance

Create reusable libraries, standards, provisioning, folders, permissions, ownership, testing, review, and retirement workflows.

Architecture / 06

Platform-specific engineering decisions and boundaries.

01

Telemetry identity is shared across signals

Use consistent service, environment, version, instance, cluster, namespace, team, region, and trace attributes for correlation.

02

Signal storage follows investigation value

Select retention, resolution, sampling, indexing, labels, object storage, replicas, and query limits per signal and user need.

03

Dashboards and alerts are provisioned assets

Version critical resources, validate queries and data sources, review changes, preserve ownership, and promote across environments.

Quality and governance / 07

Production controls are part of the implementation.

01

Telemetry with ownership

Metrics, logs, traces, profiles, events, entities, services, teams, environments, and deployments are consistently attributed.

02

Actionable alerts and objectives

Alerts, SLIs, SLOs, error budgets, escalation, runbooks, maintenance, and incident workflows are designed around user impact.

03

Controlled telemetry economics

Collection, sampling, cardinality, parsing, indexing, retention, access, sensitive data, and vendor cost are governed deliberately.

Delivery / 08

A controlled path from assessment to operation.

01

Assess

Clarify the business outcome, current systems, platform constraints, data, integrations, risks, ownership, and measurable acceptance criteria.

02

Design

Define the platform architecture, workflow or storefront model, extensions, integrations, security, environments, and migration sequence.

03

Implement and validate

Build in controlled increments with testing, stakeholder review, observability, documentation, and platform-specific quality controls.

04

Launch and operate

Deploy safely, transfer ownership, monitor production behaviour, support users, and improve the implementation using operational evidence.

Typical platform deliverables

Grafana platform, telemetry, data source, dashboard, alert, access, usage, cost, and risk assessment
Collector, signal, tenancy, correlation, dashboard, alert, SLO, and operating architecture
Production Grafana, integrations, collectors, metrics, logs, traces, profiles, dashboards, and alerts
Service models, correlations, SLOs, error budgets, runbooks, routing, and incident workflows
Access, provisioning, retention, scaling, backup, upgrade, query, cost, and lifecycle controls
Developer, SRE, platform, security, operator, and handover documentation

Engagement models / 09

Use the delivery structure that matches the platform work.

01

Assessment and roadmap

A bounded review of the current platform, requirements, gaps, risks, architecture, and an executable next-stage plan.

02

Fixed-scope implementation

A defined integration, migration, storefront, application, workflow, or platform outcome with explicit acceptance criteria.

03

Embedded platform specialists

Specialists working alongside internal product, engineering, operations, marketing, data, or enterprise teams.

04

Managed platform evolution

Ongoing maintenance, releases, integrations, support, optimisation, governance, and roadmap execution after launch.

FAQ

Grafana observability services

Platform scope, ownership, licences, data, integrations, security, migration, and long-term operation are clarified before delivery.

01

Can Rokad build a self-hosted Grafana observability platform?

Yes. We design signal backends, collectors, storage, tenancy, scaling, retention, authentication, network, backup, monitoring, upgrades, and support.

02

Can Rokad implement Grafana Cloud with OpenTelemetry?

Yes. We configure SDKs, collectors, resource attributes, processing, sampling, routing, authentication, correlation, dashboards, alerts, and operating ownership.

03

Can dashboards and alerts be stored in source control?

Yes. We can provision suitable resources through configuration or APIs, define environments and ownership, validate changes, and preserve controlled manual workflows where needed.

04

Can Rokad migrate from another monitoring platform?

Yes. We inventory integrations, signals, queries, dashboards, alerts, SLOs, users, retention, cost, incidents, and operational dependencies before migration waves.

Grafana · Site reliability engineering

Build Grafana around correlated signals and an operated telemetry platform.

Rokad can design the collection and storage architecture, implement dashboards and alerts, establish SLOs, and manage scale and cost.

Discuss Grafana observability

Contact / 05

Bring us the difficult technology problem.

Tell us what you need to build, improve, procure, deploy, or operate. We will respond with a practical next step.

Direct email

sales@rokad.co

Response

Within one business day

Delivery

India and global

Your enquiry is delivered directly to the Rokad sales team. We normally respond within one business day.